Privacy and Cookies Policy for SDMC Retail Solutions
Last Updated: 09/03/2025
This Privacy and Cookies Policy describes how SDMC Retail Solutions (“we”, “us”, or “our”) collects, uses, stores, and discloses your personal data when you visit or use our website and services, and explains your rights under the General Data Protection Regulation (GDPR). Please read this policy carefully.
- Data Controller
SDMC Retail Solutions is the data controller for your personal data. If you have any questions about this policy or our data practices, please contact us at:
SDMC Retail Solutions
[Your Company Address]
Email: [Your Contact Email]
Phone: [Your Contact Phone Number]
- Information We Collect
We may collect and process the following types of personal data:
- Personal Identification Information: Name, email address, postal address, phone number, and other similar contact details.
- Technical Data: IP address, browser type, device information, operating system, and browsing behavior (e.g., pages viewed, time spent on the website).
- Transactional Data: Payment details, order history, and other information provided during transactions.
- Marketing and Communications Data: Preferences, responses to surveys, and other information you provide when you opt in to receive our communications.
- Cookies and Tracking Data: See the Cookies section below for details.
- How We Use Your Personal Data
We process your personal data for the following purposes:
- Providing Services: To deliver and manage our products and services, including processing orders, payments, and customer support.
- Improving Our Services: To analyze and improve our website, products, and services based on your usage patterns.
- Marketing: To communicate with you about promotions, offers, and updates that may be of interest to you. You may opt-out at any time.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
- Legal Basis for Processing
We process your personal data based on one or more of the following legal bases under the GDPR:
- Consent: When you have provided explicit consent for specific purposes.
- Contractual Necessity: When processing is necessary to fulfill a contract with you.
- Legal Obligation: When required to comply with applicable laws and regulations.
- Legitimate Interests: Where our interests in processing your data are not overridden by your rights and freedoms.
- Data Sharing and International Transfers
We do not sell or rent your personal data. We may share your information with trusted third parties who assist us in operating our website, processing transactions, or providing services. These parties are contractually obligated to protect your data and only use it in accordance with our instructions and applicable laws.
When transferring your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.
- Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When the data is no longer needed, we will securely delete or anonymize it.
- Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Rectification: You can request that we correct any inaccuracies in your personal data.
- Erasure: You have the right to request that your personal data be deleted, subject to certain conditions.
- Restriction: You can request the restriction of processing of your personal data.
- Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.
- Objection: You can object to the processing of your personal data, particularly for direct marketing purposes.
- Withdraw Consent: Where processing is based on your consent, you can withdraw your consent at any time without affecting the lawfulness of processing before withdrawal.
To exercise these rights, please contact us at the details provided above. We will respond to your request in accordance with applicable data protection laws.
- Cookies Policy
Our website uses cookies and similar tracking technologies to enhance your experience and to collect information about how you use our website.
What Are Cookies?
Cookies are small data files that are stored on your device when you visit a website. They help us improve your browsing experience, analyze website performance, and personalize content.
Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the website to function and cannot be disabled. They enable core functionalities like page navigation and secure access to our services.
- Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and see how visitors move around our website. This data helps us improve the way our website works.
- Functional Cookies: These cookies enhance the functionality and personalization of our website by remembering your preferences and choices.
- Marketing Cookies: These cookies are used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns.
Managing Cookies
You have the right to decide whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that if you choose to disable cookies, some parts of our website may not function as intended.
Cookie Consent
When you first visit our website, you will be asked to provide your consent for the use of non-essential cookies. You can change your cookie preferences at any time through our cookie management tool or by adjusting your browser settings.
- Third-Party Links
Our website may contain links to third-party websites. This Privacy and Cookies Policy does not apply to those sites. We recommend reviewing the privacy policies of any third-party sites you visit.
- Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no security system is impenetrable, and we cannot guarantee absolute security.
- Updates to This Policy
We may update this Privacy and Cookies Policy from time to time to reflect changes in our practices, legal requirements, or technological advances. When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically.
- Contact Us
If you have any questions or concerns about this Privacy and Cookies Policy or our data practices, or if you wish to exercise your rights, please contact us at: info@sdmc.ie